MUNIvers Announces First SaaS Deployment with the City of Camrose, Marking a Major Milestone in Municipal Digital Transformation

Edmonton, Alberta – MUNIvers is proud to announce the successful launch of its first cloud-based Software-as-a-Service (SaaS) deployment with the City of Camrose. This milestone represents a significant moment in the evolution of municipal technology and reinforces MUNIvers’ commitment to delivering modern digital solutions for municipal organisations and local governments across North America. 

Camrose Becomes the MUNIvers Flagship Deployment

The City of Camrose – known for its strong community engagement and civic leadership has officially gone live with MUNIvers Revenue Operations Platform powering Property Tax, Utility Billing, Cash Receipting, and Citizen Services as a unified platform built to streamline municipal operations and elevate service delivery. The deployment is the result of months of thoughtful planning, collaboration, and innovation between MUNIvers and Camrose teams. While the initial focus is on revenue operations, the platform is intentionally designed to expand in the future to support additional underserved, municipal-specific functions—providing the City with a long-term foundation for continued digital transformation.

A Modern Platform Purpose-Built for Municipalities

MUNIvers designed and implemented a fully integrated, cloud-native solution that brings key municipal revenue functions and services together in a single secure platform. Unlike many traditional enterprise systems, the MUNIvers platform includes native Cash Receipting and POS functionality, a critical capability increasingly sought by municipalities and often absent from larger, generic municipal systems. The new system delivers several important benefits:

• Improved Accuracy: Enhanced visibility and consolidated access to property tax and utility billing data.
• Streamlined Workflows: Significant reductions in manual tasks and administrative effort.
• Integrated Cash Receipting: Secure, real-time receipting embedded directly within municipal workflows
• Real-Time Insights: Live analytics that support improved decision-making and operational transparency.

A Scalable Foundation: A flexible digital platform ready to support future municipal initiatives.

Executive Perspectives

“This launch represents the best of what’s possible when technology meets community service,” said John Catarinich, Chief Executive Officer at MUNIvers. “The City of Camrose plays an important role in supporting its citizens and now their municipal operations are as future-ready as the communities they serve. Our work to deliver truly breakthrough innovation to the sector in a modern, secure and scalable platform, as Partners, was a really meaningful collaboration, and one which we are immensely proud of”.

Shelley Zapp, President of MUNIvers North America, added:

“We are incredibly proud to see a Canadian municipality go live with a Canadian-built system designed for municipal revenue operations. Camrose is setting a powerful example for communities across the country that are ready to modernize with confidence.”

Travis Bouck, General Manager – Financial Services for the City of Camrose, also highlighted the impact of the deployment:

“Partnering with MUNIvers has allowed us to modernize critical municipal systems in a way that directly benefits our staff and our community. This new platform gives us greater visibility, improved efficiency, and the ability to make more informed decisions—all of which strengthen the services we deliver to residents. We’re excited about this step forward and what it enables for the future.”

Malcolm Boyd, City Manager for the City of Camrose, emphasized the strategic importance of the transition:

“Modernizing our municipal systems is essential to meeting the evolving needs of our community. The MUNIvers platform supports our long-term digital transformation goals, helping us operate more efficiently while enhancing the transparency and responsiveness our residents expect. This is an important milestone for the City of Camrose.”

A Proven Model for Modern Municipal Transformation

More than a successful deployment, the Camrose go-live serves as the first major proof point for the MUNIvers Civic Platform. It demonstrates how cloud-based, municipal-specific technology can replace aging legacy systems while enhancing efficiency, transparency, and citizen service—without the complexity typically associated with large enterprise platforms. By embracing the flagship MUNIvers platform, powered by Salesforce and Azure platform technologies, Camrose sets a strong example for local governments seeking to modernize their digital infrastructure.

Looking Ahead

The company’s vision extends beyond revenue operations; MUNIvers is committed to expanding the solution in the future to address other underserved, “municipal-specific” functions within the vertical. By replacing fragmented legacy systems with a modern, integrated platform, MUNIvers aims to empower municipalities to manage all specialized operations—from tax and utilities to future municipal modules—within a single, future-ready ecosystem. Municipal leaders interested in modernizing legacy systems are encouraged to learn more about the MUNIvers platform.

About MUNIvers

MUNIvers is a purpose-built municipal platform that helps cities and towns streamline operations, enhance service delivery, and unlock the power of modern cloud technology. Trusted by municipalities across Canada and expanding across North America, MUNIvers enables governments to replace legacy systems with modern, municipal-specific solutions that deliver better outcomes for their communities.