Matthew Pritchard, VP of APAC & Operations

Matthew leads MUNIvers’s operations with a keen focus on navigating a multifaceted landscape of regulatory demands and corporate functions. His role encompasses overseeing diverse operational aspects, from compliance and governance to strategic planning and execution.

Matthew’s expertise lies in effectively collaborating with local governments worldwide, understanding their unique regulatory environments, and leveraging this insight to drive transformative change within MUNIvers. His leadership is marked by a relentless determination to propel business growth and expand product offerings, ensuring that MUNIvers remains at the forefront of innovation in municipal services.

Under Matthew’s guidance, MUNIvers has not only met but exceeded industry standards, thanks to his strategic initiatives that align business objectives with evolving regulatory requirements. His proactive approach to anticipating challenges and implementing scalable solutions has been instrumental in fostering strong partnerships with local governments. By championing a culture of innovation and efficiency, Matthew empowers his team to continually enhance service delivery and customer satisfaction. His ability to blend operational excellence with a deep understanding of global regulatory landscapes underscores his pivotal role in driving MUNIvers’s success in the competitive market of municipal technology solutions.

Meet our people

At MUNIvers, we prioritise the human element in property tax, utility billing, and citizen engagement, ensuring a seamless experience for all stakeholders. Allow us to introduce some of the individuals behind our commitment to excellence.

Terence Wood, Global Director of Delivery
Terence Wood

Global Director of Delivery

With over 15 years of ICT leadership across nearly every sector, Terence has pioneered geospatial solutions to enhance local government services by leveraging his extensive expertise in ERP systems. He is passionate about driving success, not only for businesses, but for the people behind them.

Shelley Zapp, President North America
Shelley Zapp

President of North America

Explore how a seasoned IT leader, boasting over 30 years of expertise, pioneers growth and innovation in Agilyx and MUNIvers solutions, crafting modern, citizen-centric solutions tailored to both public needs and back-end users.

Jason Matthews, Global Product Manager
Jason Matthews

Global Product Manager

Jason Matthews, with over two decades of experience, spearheads customer-oriented solutions, revolutionizing Canadian public sector technology and aligning perfectly with our product ethos.

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