Jessica Pritchard, Global Head of People & Culture

A dynamic leader in strategic planning and people management, Jessica brings a unique blend of HR expertise and a background in Commercial Law and Human Resources from the University of Wellington. Her career is marked by a steadfast commitment to fostering team success and executing strategic initiatives across diverse sectors.

Jessica’s approach integrates HR best practices with a deep understanding of legal frameworks, enabling her to navigate complex organizational challenges with agility and insight.

Jessica’s leadership has made a significant impact in both public and private sectors, where she has consistently demonstrated her ability to align human capital strategies with overarching business goals. Her proactive stance in developing and nurturing talent underscores her dedication to building high-performing teams that drive organizational success. Jessica’s collaborative approach and strategic vision not only enhance employee engagement and retention, but also position her as a catalyst for innovation and growth on the MUNIvers team.

Meet our people

At MUNIvers, we prioritize the human element in property tax, utility billing, and citizen engagement, ensuring a seamless experience for all stakeholders. Allow us to introduce some of the individuals behind our commitment to excellence.

Philip Pepper

Global Chief Revenue Officer

Driven to win, Philip is a modern sales leader and trusted advisor who prioritises innovation and customer-centricity by continuously pushing boundaries, fostering a culture of creativity, and relentlessly pursuing customer satisfaction through personalized solutions and exceptional service.

Shelley Zapp, President North America
Shelley Zapp

President of North America

Explore how a seasoned IT leader, boasting over 30 years of expertise, pioneers growth and innovation in Agilyx and MUNIvers solutions, crafting modern, citizen-centric solutions tailored to both public needs and back-end users.

Jason Matthews, Global Product Manager
Jason Matthews

Global Product Manager

Jason Matthews, with over two decades of experience, spearheads customer-oriented solutions, revolutionizing Canadian public sector technology and aligning perfectly with our product ethos.

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